FAQ
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I want a quote on a cake - what do I do?
The best way to get a quote for a cake is to fill out the Quote Form on the website - this will give me all the necessary information I require to begin a quote for you.
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Coffee or Dessert Portions?
When it comes to coffee and dessert cake portions, the balance between indulgence and moderation is essential.
If plating your cake then the dessert option is the way to go,
However gaining popularity is the coffee/platter sized portion which allows guests to choose if they wish to indulge on cake or not, as well as limiting the amount of wastage
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I dont know what kind of cake style I am after, where do I start?
I am more than happy to provide a personal consultation (either in person or over the phone) to help you make a decision for what you want for your special event.
I do suggest my instagram and facebook feeds as a great place to see what I have done and can do for you.The internet is an amazing source of cake inspiration. Google Search or Pinterest is an excellent place to start and will provide you with endless ideas and inspiration!
If you don’t know what you want to look for a simple search tailored to the event colours, theme, age (eg: ‘Wedding Cake’ or ‘Gold and White themed cake’ or ‘pink cake’) will get you started. -
Where are you located?
I have two collection addresses that I work from. Nuriootpa, in the Barossa Valley and Halbury near to Balaklava, Auburn and Clare Valley Region.
I am happy to discuss the possibility of servicing other locations just flick me an email or give me a call.
Delivery Charges do apply. -
How much time do you require for an order?
EVENT CAKES: At least 2 – 6 weeks’ notice is preferred for event cakes. I appreciate at least a weeks’ notice for cupcake orders.
WEDDING CAKES: Book in with me as soon as you can, its never too early to send me an email and enquire about your date as popular dates can be booked up as far as 6-12 months in advance so the sooner the better!
In saying that if it gets missed on your to do list still please do get in touch, many times I have space available or will juggle things to fit you in!
All orders are subject to availability dependent upon how many other orders I have at the time.
However, if I am not overly busy I am happy to accommodate rush orders where I can.
(So if your trying to book in with less than 2 weeks’ notice best to give me a call asap) -
When is payment required?
A $50 non-refundable deposit is required to secure your date and quote, no dates are held until the deposit is paid.
Change of Date is permitted within reason.
The remaining/full payment is due seven days before your event date or negotiated if event date is closer then that.
If this date is not met then you will forfeit your date and deposit and the order will not be fulfilled (just let me know if there is a payment delay for any reason and we can work around it)
All orders which have been placed with short notice will require full payment upfront. -
Do you deliver? What is the cost?
Yes, I offer delivery as well as two collection addresses.
I am happy to arrange pick up or delivery of orders Monday to Saturday.
Deliveries/ Collections on a Sunday are by prior organisation only and will incur a surcharge.
Delivery is:$15.00 within a 15km radius of either Nuriootpa or Halbury
for areas outside this, price will be negotiated on distance of travel
Pickup is available from Nuriootpa or Halbury addresses
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How do I transport and store my cake?
All of my cakes and desserts come boxed.
Cakes should always be placed flat on the floor of the car or in a flat surfaced boot (suv type boot so the area is still climate controlled) and with the air-conditioning on high.All cakes come with storage and cutting guide cards attached to your box with all of the necessary information you will require to keep your cake safe
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Do you cater for dietary requirements?
Absolutely,
I offer gluten and nut free options for cakes.
Vegan and dairy-free options only available for dietary cupcakes alongside an event/ wedding order.
I offer dietary cupcakes to cater for wedding and event cake guests where the whole cake is not required to be dietary restricted. These start at $4 per serve and where possible I will match flavour and decoration to event cake